At jili66, your privacy matters. This Privacy Policy explains what personal information we collect from Filipino players, how we use it, and the steps we take to keep it secure. By using our platform, you agree to the practices described here.
We only gather the data we genuinely need to run a safe, fair, and enjoyable gaming experience for every Filipino player on jili66.
When you create a jili66 account, we collect your name, date of birth, email address, and mobile number. This information is required to verify that you meet the minimum age requirement of 21 years old as mandated for online gaming in the Philippines. We also use it to set up and manage your player account securely. Your registration details help us communicate important account updates and service notices directly to you. Without this data, we cannot open or maintain a valid player account on our platform.
To process deposits and withdrawals in Philippine pesos, we collect payment account details such as your e-wallet number or bank account information registered in your name. We do not store full card numbers or sensitive authentication credentials on our servers. Payment data is handled through encrypted channels and is used solely for processing your transactions and complying with anti-money laundering requirements. We may retain transaction records as required by Philippine financial regulations. All payment processing follows strict security protocols to protect your funds and financial identity.
When you access jili66 on your mobile device or browser, we automatically collect technical data such as your device type, operating system, IP address, and session activity. This data helps us optimise the platform for the devices most commonly used by Filipino players and detect any unusual login patterns that could indicate unauthorised access. We use usage data to improve game loading speeds, fix technical issues, and personalise your experience on the platform. This information is never sold to third parties and is used exclusively for platform improvement and security purposes. You can review your session history at any time through your account settings.
As part of our Know Your Customer (KYC) process, we may request a government-issued ID such as a Philippine passport, driver's licence, or national ID to verify your identity before processing withdrawals. These documents are reviewed by our compliance team and stored securely in encrypted form for the duration required by applicable Philippine regulations. We do not use your ID documents for any purpose other than identity verification and regulatory compliance. Once verification is complete, access to your documents is strictly limited to authorised personnel only. You may contact our support team at any time to enquire about the status of your verification documents.
When you contact our customer support team, we retain records of your enquiries, complaints, and the responses provided to you. These records help us resolve ongoing issues efficiently and improve the quality of our support service for all Filipino players. Communication data is stored securely and is only accessible to support staff who need it to assist you. We do not use support communications for marketing purposes without your explicit consent. Records are retained for a reasonable period in line with our internal data retention policy and applicable Philippine regulations.
We maintain records of your gameplay history, bet amounts, game selections, and session durations to ensure fair play, resolve disputes, and support responsible gaming monitoring. This data allows us to identify patterns that may indicate problem gambling behaviour and to intervene proactively in the interest of player welfare. Gaming records are also used to calculate and verify bonus eligibility and wagering requirements accurately. All activity data is stored securely and is not shared with third parties except where required by law or our licensing obligations. You can request a summary of your gaming activity by contacting our support team.
Filipino players on jili66 have clear rights over their personal data. Here is what you can request and how we will respond.
You have the right to request a copy of the personal data we hold about you at any time, and we will provide this within a reasonable timeframe. If any of your personal information is inaccurate or out of date, you can request a correction and we will update our records promptly. Basic account details such as your contact number and email address can be updated directly through your account settings without needing to contact support. For changes to identity-verified information such as your legal name or date of birth, you will need to submit a formal request along with supporting documentation. We are committed to keeping your records accurate and up to date at all times.
You may request the deletion of your personal data by contacting our support team, subject to our legal obligations to retain certain records under Philippine law and our licensing requirements. Where full deletion is not immediately possible due to regulatory retention periods, we will restrict the processing of your data to the minimum necessary. Once any mandatory retention period has expired, your data will be securely deleted from our systems. Requests for data deletion will be acknowledged within five business days and processed as quickly as our compliance obligations allow. Closing your account does not automatically trigger immediate data deletion, but we will inform you of the applicable retention timeline.
If you have opted in to receive promotional communications from jili66, you can withdraw that consent at any time by updating your notification preferences in your account settings or by contacting our support team. Opting out of marketing communications will not affect your ability to use the platform or receive essential service notifications related to your account. We will process your opt-out request promptly and you should stop receiving promotional messages within a short period after your request is confirmed. We do not share your contact details with third-party marketing companies under any circumstances. Your communication preferences are respected and kept up to date in our systems.
To exercise any of your data rights, please contact our support team by email at support at jili66.onl with the subject line "Data Privacy Request" and include your registered account email address and a brief description of your request. We will verify your identity before processing any request to ensure that your data is not disclosed or altered by an unauthorised party. All data privacy requests are handled by our dedicated compliance team and will receive a response within ten business days. If you are not satisfied with our response, you have the right to escalate your concern to the relevant data protection authority in the Philippines. We take every data privacy request seriously and are committed to resolving them fairly and transparently.
jili66 uses industry-standard security technologies to protect your personal data from unauthorised access, disclosure, or misuse. All data transmitted between your device and our platform is encrypted using SSL/TLS protocols, ensuring that your information cannot be intercepted in transit. Our servers are hosted in secure data centres with restricted physical and digital access controls, and we conduct regular security audits to identify and address potential vulnerabilities. Player account access is protected by password hashing and optional two-factor authentication, and our systems automatically flag suspicious login attempts for review. We continuously invest in our security infrastructure to stay ahead of emerging threats and to maintain the trust of every Filipino player who chooses jili66.
In the unlikely event of a data breach that affects your personal information, we will notify you and the relevant Philippine authorities as required by law, and we will take immediate steps to contain the breach and prevent further exposure. Our incident response procedures are regularly tested and updated to ensure we can act quickly and effectively in any security scenario.
All data in transit is fully encrypted end-to-end.
Hosted in restricted-access, audited data centres.
Your credentials are never stored in plain text.
Prompt notification if your data is ever at risk.
Our support team is available 24/7 to help with any data privacy concerns. You can also check the FAQ for quick answers about how we handle your account information.